ForumsQuestionsQuestion about the recent downtime

Question about the recent downtime

Author	Message
The Dave	Posted: Jun 11, 2009 Score: -1 Reference The Dave Posted: Jun 11, 2009 Score: -1 Reference Get any sleep yet? If not, you should probably give it some serious thought before any heads explode. Thanks for all your efforts, these things unfortunately do happen sometimes, and the status updates during the outage were greatly appreciated!
freerodo	Posted: Jun 11, 2009 Score: 2 Reference freerodo Posted: Jun 11, 2009 Score: 2 Reference Seriously! I just hope most users are understanding under these circumstances. I would hate to see this event hurt the progress of the development of this site. Keep up the great work! Thanks for an amazing site! And YES - thank you for recovering the data! This message was edited Jun 11, 2009.
Jeremy	Posted: Jun 11, 2009 Score: 1 Reference Jeremy Posted: Jun 11, 2009 Score: 1 Reference I second that....get some sleep. Thanks for the commitment to getting things back up...
cjp	Posted: Jun 11, 2009 Score: 3 Reference cjp Posted: Jun 11, 2009 Score: 3 Reference woot, it's back up! with our data! successful recovery is successful! nice work!
Vin Thomas	Posted: Jun 11, 2009 Score: 3 Reference Vin Thomas Posted: Jun 11, 2009 Score: 3 Reference Thanks!
Jules	Posted: Jun 11, 2009 Score: 3 Reference Jules Posted: Jun 11, 2009 Score: 3 Reference Great work.. and thanks for the updates ... cant be helped sometimes ...
cyndy666	Posted: Jun 11, 2009 Score: 3 Reference cyndy666 Posted: Jun 11, 2009 Score: 3 Reference glad you're back, toodledo! thanks for keeping us updated during the recovery progress. now go get some rest. we'll still be here when you get back. :-)
jamezzz	Posted: Jun 11, 2009 Score: 2 Reference jamezzz Posted: Jun 11, 2009 Score: 2 Reference Thanks for your communicating the progress being made during this downtime. Unfortunately, these things happen sometimes. What's important is the communication you maintain with your customers during these times...and there you've been true to Toodledo's reputation...thanks for the updates and your hardwork. Now get some sleep!
Linden	Posted: Jun 11, 2009 Score: 2 Reference Linden Posted: Jun 11, 2009 Score: 2 Reference Kudos for getting everything back up. As with the others, I really appreciated the updates -- you were obviously doing everything you could to get things back up ASAP! Best of luck with the revised prevention/recovery plan you mentioned was already in the works. But definitely wait until you've had some shut-eye! :)
jiuyen	Posted: Jun 11, 2009 Score: 2 Reference jiuyen Posted: Jun 11, 2009 Score: 2 Reference +1 for every post above Good work with a tough situation.
PTaubman	Posted: Jun 11, 2009 Score: 4 Reference PTaubman Posted: Jun 11, 2009 Score: 4 Reference Bravo! Well done! I am free subscriber, but will be signing up for the subscription based service just because of the way you handled this! Thanks! Paul. http://www.AllAboutGratitude.com
Kathy	Posted: Jun 11, 2009 Score: 2 Reference Kathy Posted: Jun 11, 2009 Score: 2 Reference Ditto the above for me too. Missed ya, but oh so glad you're back! My data looks totally intact, so your recovery efforts were spot on. Definitely get rest and be proud. You've got lots of fans!
rob	Posted: Jun 11, 2009 Score: 2 Reference rob Posted: Jun 11, 2009 Score: 2 Reference Thanks for the tireless work! I know you made Herculean efforts to get things back up. I, for one, am a little disappointed, because I refreshed my browser, and realized I had a lot To Do! I was hoping things might stay down until Friday at 5pm. ;-) This illustrates (on a small scale) a real-world incident of an ever-increasing challenge as we move services into the cloud. Hopefully other cloud computing developers are watching what happened to Toodledo, and are taking steps to prevent or mitigate this kind of thing in their own services. Thanks again!
voss.shawn	Posted: Jun 11, 2009 Score: 2 Reference voss.shawn Posted: Jun 11, 2009 Score: 2 Reference I love this service! Thanks for your efforts in restoring the data, and thanks for all that you do. Keep up the good work!
jan.van.ryswyck	Posted: Jun 11, 2009 Score: 2 Reference jan.van.ryswyck Posted: Jun 11, 2009 Score: 2 Reference Good job on the data restore. I hope this has been a learning opportunity. Really appreciated the updates on the site. Thx.
Jerry	Posted: Jun 11, 2009 Score: 1 Reference Jerry Posted: Jun 11, 2009 Score: 1 Reference Just adding to the Thanks posts. I appreciate the simple, straight-forward, up-front communications, and from the sounds of it many others did, too. You provide a service that is valuable and any service, web or real-life, can experience outages.
Allen	Posted: Jun 11, 2009 Score: 2 Reference Allen Posted: Jun 11, 2009 Score: 2 Reference Welcome back, toodledo! You were greatly missed. I really appreciated the openness you had with what was going on. While inconvenient, the downtime was more bearable not being entirely in the dark.
joshroman	Posted: Jun 11, 2009 Score: 2 Reference joshroman Posted: Jun 11, 2009 Score: 2 Reference Great job! Thank you for your hard work. I've personally spent far too much time working feverishly hunched over a keyboard in data centers, so I know how stressful it can be! Two minor suggestions for future (hopefully far in the future) outages: put timestamps on your updates and consider using the Toodledo Twitter account as a communication mechanism.
Ann	Posted: Jun 11, 2009 Score: 2 Reference Ann Posted: Jun 11, 2009 Score: 2 Reference This must have been some of the most miserably hours of your lives, I suppose... Glad everything is back (and without loss, afaik.) The updates were very reassuring...
jpropper	Posted: Jun 11, 2009 Score: 0 Reference jpropper Posted: Jun 11, 2009 Score: 0 Reference We are all so locked-in with our schedules that we could have gone another 2 days!!!! Jon P