ForumsQuestionsAuthy instructions


Authy instructions
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silkedandy

Posted: Dec 07, 2016
Score: 0 Reference
I want to enable 2-step again using Authy. However, there is no option to scan in the long code or the image into the Authy tool. Whenever I attempt to enter the 6 digit number that is not accepted. In other words, your help steps don't match Authy and Authy don't match your help.

Please advise, so that I can enable again. Thanks.
Jake

Toodledo Founder
Posted: Dec 08, 2016
Score: 0 Reference
I just tried this with Authy on my phone, and I was given the option to scan the QR code using the camera or manually enter the long key. Once you do this step, it will start generating the 6 digit codes inside Authy and you need to type the first one back into Toodledo. If you need more help with this, can you please open a support ticket?
silkedandy

Posted: Dec 08, 2016
Score: 0 Reference
No need for anyone to answer. I created a new account in Authy in order to restart 2-step authentication. You may want to include that in your instructions.
silkedandy

Posted: Dec 08, 2016
Score: 0 Reference
Jake, thanks for the answer. I think we cross-posted.

I had previously set up 2-step, stopped, and needed to set up a new Authy account in order to start 2-step again.
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