ForumsQuestionsEdge browser not connecting


Edge browser not connecting
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bwheeler350

Posted: Jul 23, 2017
Score: 0 Reference
I use ToodleDo multiple times per day. Recently (a week or more maybe, not sure of exact onset), the Edge browser (Microsoft Edge 38.14393.1066.0 Microsoft EdgeHTML 14.14393) consistently fails to connect to ToodleDo (http://tasks.toodledo.com/main/-9). The activity icon in the upper left hand corner rotates for multiple minutes without connecting and without generating an error page either (I've let it run up to 25 minutes), which seems odd.

Internet Explorer 11, FireFox, and Chrome all connect promptly. I run LastPass add-in for Edge, IE, and FireFox. Thought this worth reporting so you can double check. I would rather not have to remember to switch browsers just to see my Task list.
Jake

Toodledo Founder
Posted: Jul 24, 2017
Score: 0 Reference
Do other parts of Toodledo work in Edge, like these forums? Is it only the tasks section that is broken?
bwheeler350

Posted: Jul 24, 2017
Score: 0 Reference
If I use a (fortunately) saved bookmark link that goes directly to the ToodleDo Forums, Edge connects promptly. Once at the forums, I can use the ToodleDo menu to select Lists or Outlines, and even my Tasks.

However, when I use my Favorites bookmark to go directly to the ToodleDo Tasks section, Edge still has the spinning activity indicator without making the connection. The address bookmarked in my Edge favorites is: http://tasks.toodledo.com/main/-9
That is identical to the link Chrome uses successfully.

Let me know if more diagnostics would help.
bwheeler350

Posted: Jul 25, 2017
Score: 0 Reference
Addendum:
If I use a favorite link in Edge to go to the ToodleDo Forums, I arrive signed in.

If my first next action is to click on the ToodleDo icon in the upper left, I just get the spinning activity icon without connecting and without getting an error page.

If my first action is to hover over the ToodleDo drop down menu icon and click on the checkmark icon for tasks, I also get the spinning activity icon without connecting.

If my first action is to click the down arrow on the ToodleDo drop down menu and click on the Tasks option, I also get the spinning activity icon without connecting.

If my first action is to click on the down arrow on the ToodleDo drop down menu and click on the Notes option, the same thing happens.

BUT, if my first action is to click on the down arrow of the ToodleDo drop down menu and click on the Outlines option, I immediately arrive at the Options section. If I instead click on the Lists option, I immediately arrive at the Lists section. If I instead click on the Habits option, I immediately arrive at the Habits section.

THEN, once I have arrived at the Outlines section or the Lists section or the Habits section, I am then able to use the ToodleDo drop down menu to select Tasks, and I immediately arrive at my Tasks section.

BUG identification can be tedious. Hope this more detailed investigation helps you make a repair in the code. Meanwhile, I have seem to have found a work-around that lets me use multiple clicks (that should not really be necessary) to get to my Task list. Or I can switch to one of the other browsers, But I suspect ToodleDo probably would want to be functional in Edge along with the other browsers.


This message was edited Jul 25, 2017.
Jake

Toodledo Founder
Posted: Jul 25, 2017
Score: 0 Reference
We recently started enforcing encrypted connections (https instead of http). This seems to have caused Edge to break when using old bookmarks.

To fix, edit your bookmark to be simply: https://tasks.toodledo.com

Or, if you prefer the full URL for going straight to the "All Tasks" list, update your bookmark to have an https instead of http, like so:

https://tasks.toodledo.com/main/-9
bwheeler350

Posted: Jul 25, 2017
Score: 0 Reference
Thank you.
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