ForumsQuestionsSubscribing

Forums
Watchlist
Search
Profile
Rules

Subscribing

Author	Message
JenW88	Posted: Nov 26, 2018 Score: 0 Reference JenW88 Posted: Nov 26, 2018 Score: 0 Reference I've been trying to subscribe to a plan to upgrade from the free version and despite having one card registered, a different one shows up which is not in use any more. I've tried contacting stripe to upgrade (after looking in your FAQs) but it doesn't recognise my email address. How do I get your subscription service to recognise the right card so that I can buy a subscription?!
DannyWissen	Posted: Dec 06, 2018 Score: 0 Reference DannyWissen Posted: Dec 06, 2018 Score: 0 Reference Hi Jen, I think you should create a support ticket, because it seems a special problem: https://www.toodledo.com/info/ticket.php There you will get a faster reply. Greetings Daniela

Author

Message

JenW88

Posted: Nov 26, 2018

Score: 0 Reference

JenW88
Posted: Nov 26, 2018
Score: 0
Reference

I've been trying to subscribe to a plan to upgrade from the free version and despite having one card registered, a different one shows up which is not in use any more. I've tried contacting stripe to upgrade (after looking in your FAQs) but it doesn't recognise my email address. How do I get your subscription service to recognise the right card so that I can buy a subscription?!

DannyWissen

Posted: Dec 06, 2018

Score: 0 Reference

DannyWissen
Posted: Dec 06, 2018
Score: 0
Reference

Hi Jen,

I think you should create a support ticket, because it seems a special problem:
https://www.toodledo.com/info/ticket.php

There you will get a faster reply.

Greetings
Daniela

You cannot reply yet

U Back to topic home

R Post a reply

To participate in these forums, you must be signed in.