ForumsQuestionsRestoring a back-up to find missing information


Restoring a back-up to find missing information
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jay_berg

Posted: Mar 05, 2019
Score: 0 Reference
I had a task with quite a bit of information in it. I no longer can find it despite searching for key words that I know were in that task (and/or the notes of that task).

In order to find that missing task, I was thinking of restoring an old back-up and see if that missing task is in an old back-up.

My question is this...

If I first back-up my current tasks (tasks as of 3/5/19), then restore a back-up from several months ago that I know had that "missing task", get the information I need from that "missing task", and then restore the current 3/5/19 back-up, will that work? I don't want to restore an old back-up only to find that I can't later restore the back-up I did today.

Any help would be appreciated.

Thanks,
Jay
Anant G.

Posted: Mar 07, 2019
Score: 0 Reference
You can create a new account and restore that backup too. After that you can delete that account.

Thanks
jay_berg

Posted: Mar 08, 2019
Score: 0 Reference
Thanks for the reply. So I created a new account, and then went to "Backup/Restore" and chose the file (a back-up from about a month ago). Then I hit UPLOAD. Next I get a screen that titled "Import To-Do List" and warns as follows:

"We are about to restore the following items:

Folders: 1
Tasks: 916
Notebooks: 3
Outlines: 12
Lists: 11
Habits: 0 "

I click "Continue Restore" button, and then it says "Your account has been restored"

When I then click my tasks, there are only 76 tasks even though it says it restored 916. How do I view all 916 tasks ?
Thanks,
Jay


This message was edited Mar 08, 2019.
Anant G.

Posted: Mar 08, 2019
Score: 0 Reference
Posted by jay_berg:
Thanks for the reply. So I created a new account, and then went to "Backup/Restore" and chose the file (a back-up from about a month ago). Then I hit UPLOAD. Next I get a screen that titled "Import To-Do List" and warns as follows:

"We are about to restore the following items:

Folders: 1
Tasks: 916
Notebooks: 3
Outlines: 12
Lists: 11
Habits: 0 "

I click "Continue Restore" button, and then it says "Your account has been restored"

When I then click my tasks, there are only 76 tasks even though it says it restored 916. How do I view all 916 tasks ?
Thanks,
Jay


Can you create a support ticket for this, this may be happening because of the filters or subtasks which are hidden because of free membership. We will take care of this in support ticket.
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