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Redirecting to Beta site on my computer
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Brian Matlock_1343862228
Posted: Mar 07, 2019
Score: 1 Reference
I can't log into my Toodledo account on my machine. It keeps redirecting me to the beta site and giving me an error (I don't believe I've recently told it to use the beta site). I've tried using Chrome and Firefox, and using Incognito Mode in Chrome. I'm logged in now on my partner's machine. Help!
boydston01
Posted: Mar 07, 2019
Score: 0 Reference
Yep, same here.
saga_2
Posted: Mar 07, 2019
Score: 0 Reference
I'm the same. I can't login.
boydston01
Posted: Mar 07, 2019
Score: 0 Reference
Is this now the only way to communicate with support?
CharleneTX
Posted: Mar 07, 2019
Score: 1 Reference
I've also sent them a tweet and and emailed the address on their Twitter profile ([email protected]).
joodlejo
Posted: Mar 07, 2019
Score: 0 Reference
Same for me - I just created a support ticket

Using Chrome or Firefox I could not login to https://www.toodledo.com/ which usually redirects to https://tasks.toodledo.com/dates/2 for me, but today it redirects to https://beta.toodledo.com

But using the old tasks layout did seem to do the trick: Using https://www.toodledo.com/tasks/index.php#duedate which is the URL for the old tasks layout I could log in ...

Maybe this helps other users?
Purveyor
Posted: Mar 07, 2019
Score: 0 Reference
It's working now.
Anant G.
Posted: Mar 07, 2019
Score: 0 Reference
We have reduced the cache time for js. If it still not working try clearing your browser cache and cookies. It should fix this it. Just pushed few updates on tasks.toodledo.com.

If you still face issue, create a support ticket for the same from here (https://www.toodledo.com/info/ticket.php)

Thanks

This message was edited Mar 07, 2019.
Purveyor
Posted: Mar 07, 2019
Score: 0 Reference
What is your “js”?
Which specific updates did you push?
Anant G.
Posted: Mar 07, 2019
Score: 0 Reference
Posted by Purveyor:
What is your “js”?
Which specific updates did you push?


By js i was referring to javascript. We did push some updates related to this https://blog.toodledo.com/february-2019-monthly-update/
Purveyor
Posted: Mar 08, 2019
Score: 1 Reference
The updates had already been rolled out before the problem occurred.
You haven't explained why the website was not accessible for an hour and why there was a message about the beta site.
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