ForumsQuestionsHow to solve the error saying "the maximum number of tasks"

Tech Crone


Posted: Jan 06, 2019

For the second time in about a week I have been blocked from posting a new task to my account (Silver subscription renews in February) with a pop-up that says I have "reached the limit" of 20,000 tasks per account. The pop-up then suggests that I delete some completed tasks. I don't recall ever being informed that there was a limit on number of tasks I can post, and when I check the terms of my subscription it appears that I am supposed to be able to post an unlimited number of tasks. And it appears that I am supposed to be able to keep completed tasks for two years.

I wouldn't necessarily mind deleting some unneeded completed tasks, but I do very much mind that (apparently) the terms under which I purchased my Silver subscription have been changed without my permission, and even without giving me any advance warning. I also object to the way this is being handled -- I go to the trouble of entering a task and THEN am told that I can't save it. What if I'm in the middle of something and can't stop immediately to delete completed tasks? This shows very little consideration for users.

At any rate, I'd like an explanation of what's going on, please. I'd also like to see a response to the people who have asked why the standard plan is evidently being restricted to one week of completed tasks. (This seems unnecessarily restrictive -- to the point of being churlish -- to me.)

Those limits are nothing new. I've seen them before in the FAQ and they have been discussed on the forums before:

https://www.toodledo.com/info/help.php#97

https://www.toodledo.com/forums/2/12416/0/number-of-task-limit.html