ForumsQuestionsnot sure how to cancel subscription
not sure how to cancel subscription
| Author | Message |
|---|---|
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itp |
User Larry2 posed this question in August:
"I'm assuming that if it can't find my email address (here: https://toodledo.chargebeeportal.com/portal/v2/login?forward=portal_main) then I don't have a current subscription? I thought I'd read that those with old Silver+ subscriptions would not be auto renew until they signed up under one of the new plans. I trust that's why it can't find my email address because I still have a Silver plan." (https://www.toodledo.com/forums/2/27235/0/automatic-renewal-of-subscription-how-to-cancel.html) I’m in the same situation. Can anyone confirm that if your email-adres (= username in TD) is not on file with Chargebee that TD won’t be able to automatically renew my subscription? |
|
Anant G. |
Posted by itp:
User Larry2 posed this question in August: "I'm assuming that if it can't find my email address (here: https://toodledo.chargebeeportal.com/portal/v2/login?forward=portal_main) then I don't have a current subscription? I thought I'd read that those with old Silver+ subscriptions would not be auto renew until they signed up under one of the new plans. I trust that's why it can't find my email address because I still have a Silver plan." (https://www.toodledo.com/forums/2/27235/0/automatic-renewal-of-subscription-how-to-cancel.html) I’m in the same situation. Can anyone confirm that if your email-adres (= username in TD) is not on file with Chargebee that TD won’t be able to automatically renew my subscription? You are not on auto-renew plan and you will be moved to free plan automatically when your current subscription expires. |
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