ForumsQuestionsWhatever happened to the auto update feature for overdue tasks


Whatever happened to the auto update feature for overdue tasks
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dsbrowne

Posted: Nov 12, 2021
Score: 0 Reference
Until recently, Toodledo would give me a message offering me the option to update overdue tasks. Then, suddenly, it stopped. How do I get it back? Thanks.
LSF_2

Posted: Nov 13, 2021
Score: 0 Reference
I have actually raised a support ticket on a similar subject to this as it is not working as expected.


If you go to here: https://www.toodledo.com/account_edit.php then look for Overdue Tasks, you can check to ensure that you have it enabled.
PamelaH

Toodledo Admin
Posted: Nov 15, 2021
Score: 0 Reference
Posted by Toby Goldsmith:
I have actually raised a support ticket on a similar subject to this as it is not working as expected.


If you go to here: https://www.toodledo.com/account_edit.php then look for Overdue Tasks, you can check to ensure that you have it enabled.


In addition to this setting, there was a bug where this overdue popup wouldn't always trigger when it should have.
We have released a fix today that hopefully should resolve this issue. If you still aren't seeing the popup as expected, please file a support ticket so we can look into it.
LSF_2

Posted: Nov 16, 2021
Score: 0 Reference
I am pleased to say this bug has been dealt with and the system is working as expected - you simply hit auto-update and then the tasks update.



Posted by PamelaH:
Posted by Toby Goldsmith:
I have actually raised a support ticket on a similar subject to this as it is not working as expected.


If you go to here: https://www.toodledo.com/account_edit.php then look for Overdue Tasks, you can check to ensure that you have it enabled.


In addition to this setting, there was a bug where this overdue popup wouldn't always trigger when it should have.
We have released a fix today that hopefully should resolve this issue. If you still aren't seeing the popup as expected, please file a support ticket so we can look into it.


Pamela - the inference is that when enabling this setting, the system would update automatically. Is there a way to enable this or does it require the user hitting the update button post midnight?
PamelaH

Toodledo Admin
Posted: Nov 17, 2021
Score: 0 Reference
Posted by Toby Goldsmith:

Pamela - the inference is that when enabling this setting, the system would update automatically. Is there a way to enable this or does it require the user hitting the update button post midnight?


You do need to hit the update button -- I agree the feature is confusingly-named, since clicking a button isn't automatic.
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