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Lost Sync ability with Outlook
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nv00021
Posted: May 05, 2009
Score: 0 Reference
Hello...

I have been successfully syncing my Outlook to Toodledo without any problems.

Since April 30, I have lost the ability to sync, with no specific reason I can see. I did not install anything new and there were no updates to Outlook to my knowledge.

I have since reset my Toodledo client (I deleted all the tasks) and installed the Outlook client most recent update and NOTHING.

I am baffled. I am not using a proxy server, I am sure that the anti-virus software is up to date.

If anyone can shed some light I would be grateful.

Thanks

Nick V
nv00021
Posted: May 05, 2009
Score: 0 Reference
Here is the log file....thanks

SyncApp.exe Information: 0 :
SyncApp.exe Information: 0 :
SyncApp.exe Information: 0 : ----------------------------------------------------
SyncApp.exe Information: 0 : ToodledoSyncApp Version 0.9.9.6
SyncApp.exe Information: 0 : Please do not post these trace logs to the Toodledo Forums
SyncApp.exe Information: 0 : ----------------------------------------------------
SyncApp.exe Information: 0 : SynchLib:synchronizeTasks() method called
SyncApp.exe Information: 0 : ToodleProxy: Auth token is 42.00 minutes old, 188.00 remaining
SyncApp.exe Information: 0 : ToodleProxy: Auth token is 42.00 minutes old, 188.00 remaining
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Request=[http://api.toodledo.com/api.php?method=getServerInfo;key=6e f6fbb710c8f7890b36ec69428f60ac]
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Response=[<?xml version="1.0" encoding="UTF-8"?> <server>
<unixtime>1241559716</unixtime>
<date>Tue, 05 May 2009 16:41:56 -0500</date>
<tokenexpires>198</tokenexpires>
</server>
]
SyncApp.exe Information: 0 : TaskProcessor:calcServerDateAdjust() server time difference is -60 minutes (including 1 minute offset)
SyncApp.exe Information: 0 : SynchLib:loadSyncInfo() load sync records
SyncApp.exe Information: 0 : SynchLib:synchronizeTasks() performing full synchronization
SyncApp.exe Information: 0 : SynchLib:performFullSync() method called
SyncApp.exe Information: 0 : SynchLib:getAccountInfo() getting account info
SyncApp.exe Information: 0 : ToodleProxy: Auth token is 42.00 minutes old, 188.00 remaining
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Request=[http://api.toodledo.com/api.php?method=getAccountInfo;key=6 ef6fbb710c8f7890b36ec69428f60ac]
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Response=[<?xml version="1.0" encoding="UTF-8"?> <account>
<userid>td491dfba671f6d</userid>
<alias>nv00021
<pro>1</pro>
<dateformat>0</dateformat>
<timezone>0</timezone>
<hidemonths>6</hidemonths>
<hotlistpriority>4</hotlistpriority>
<hotlistduedate>14</hotlistduedate>
<lastaddedit></lastaddedit>
<lastdelete>2009-04-29 23:01:50</lastdelete>
<lastfolderedit>2009-03-27 08:25:29</lastfolderedit>
<lastcontextedit>0000-00-00 00:00:00</lastcontextedit>
<lastgoaledit>2009-02-27 06:39:43</lastgoaledit>
<lastnotebookedit>0000-00-00 00:00:00</lastnotebookedit>

]
SyncApp.exe Information: 0 : SynchLib:updateFolderCache() refereshing folder cache
SyncApp.exe Information: 0 : ToodleProxy: Auth token is 42.01 minutes old, 187.99 remaining
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Request=[http://api.toodledo.com/api.php?method=getFolders;key=6ef6f bb710c8f7890b36ec69428f60ac]
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Response=[<?xml version="1.0" encoding="UTF-8"?><folders><folder id="636024" private="1" archived="0" order="1">Business</folder><folder id="636025" private="1" archived="0" order="2">Personal</folder><folder id="636026" private="1" archived="0" order="4">Friends</folder><folder id="636027" private="1" archived="0" order="3">URGENT</folder><folder id="636028" private="1" archived="0" order="5">Private</folder><folder id="636029" private="1" archived="0" order="6">Entourage</folder><folder id="636030" private="1" archived="0" order="7">FAMILY</folder><folder id="1362169" private="1" archived="0" order="8">Anniversary</folder><folder id="1362734" private="1" archived="0" order="9">Important</folder><folder id="1383694" private="1" archived="0" order="10">Blocked List</folder></folders>]
SyncApp.exe Information: 0 : SynchLib:updateFolderCache() refereshing context cache
SyncApp.exe Information: 0 : ToodleProxy: Auth token is 42.01 minutes old, 187.99 remaining
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Request=[http://api.toodledo.com/api.php?method=getContexts;key=6ef6 fbb710c8f7890b36ec69428f60ac]
ToodledoClientLib Information: 0 : ToodleClientLib:sendHttpRequest:Response=[<?xml version="1.0" encoding="UTF-8"?><contexts></contexts>]
SyncApp.exe Information: 0 : SynchLib:synchAndRetrieveToodledoFolders() syncing outlook categories to Toodledo folders
SyncApp.exe Error: 0 : Error during synchronization: One or more items in the folder you synchronized do not match. To resolve the conflicts, open the items, and then try this operation again.
at Microsoft.Office.Interop.Outlook._TaskItem.get_Status()
at OutlookClientLib.OutlookProxy.GetActiveTaskCategories()
at SynchLib.SyncTool.synchAndRetrieveToodledoFolders()
at SynchLib.SyncTool.performFullSynch()
at SynchLib.SyncTool.synchronizeTasks()
at SyncApp.frmMain.performSync()
Anders
Posted: May 05, 2009
Score: 0 Reference
Posted by nv00021:
----------------------------------------------------
SyncApp.exe Information: 0 : ToodledoSyncApp Version 0.9.9.6
SyncApp.exe Information: 0 : Please do not post these trace logs to the Toodledo Forums


Uh, did you notice this part?

You can contact the developer directly, and probably send them that stuff through email. The contact info is on their page here: http://www.chromadrake.com/ChromaticDragon/Contact.aspx

And sorry if you did cut out the part that wasn't supposed to be shown, and I didn't notice, but I'm not sure what a trace log is.

This message was edited May 05, 2009.
nv00021
Posted: May 05, 2009
Score: 0 Reference
Cool thanks for the direction.
Jerry
Posted: May 07, 2009
Score: 0 Reference
I'm using Outlook 2007 in the office and have noticed a strange issue. It is possible to set a mail item as a task, by clicking the flag next to the email it appears in the task list. I then use this to jog my memory to completed/respond to requests.

However the toodledo outlook sync application (Chromadrake) will only pass up tasks and not flagged emails, even though they both appear in the tasks list. It's a little annoying as my iphone looks very different to my desktop :(

Any thoughts on how to fix this?
Anders
Posted: May 07, 2009
Score: 0 Reference
I don't know how to fix that, but a workaround would be to forward those emails to your Toodledo email so you get them in your list.
keef
Posted: May 07, 2009
Score: 0 Reference
The Todo List in outlook 2007 is actualy a 'simulated' taks list. It also shows non task items that are flagged with an action. It is quite misleading, as things things look like tasks, but aren't.

To turn one of these non task items into a task that Toodledosync can process you need to drag it to your Tasks view.

keef
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