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bkg1

Posted Dec 19, 2024 in: Lack of help from Customer Service
Score: 0
  • bkg1
  • Posted: Dec 19, 2024
  • Score: 0
Every since the large update I've been having two problems. I've communicated with customer support several times with no resolution and no follow-up. And each time it is the same - "send us screenshots, log out and log in". Very frustrating.

Does anyone know how to escalate the issue"

I"ve loved ToodleDo for years and it has been great but I need to get these two things fiexed.

1 - The content on my lists has disappeared and it is no longer functional though, on occasion, it makes an appearance on my mobile app.

2 - As I am putting in a new title, it often autocorrects to a few letters. So, if I am writing "professional", halfway through the work it will autocorrect to something like "fsi"

Very frustrating.

Help.