ForumsSearch
Search results for "Posted by SM2"
| Author | Message |
|---|---|
|
SM2 |
Posted Feb 12, 2020 in: Are Help Tickets being processed?
Score: 1
One last note: the support ticket system says that the average wait time is < 2 days. This is wrong. The number never changes even as the queue grows.
This will probably be my last post on this thread. I contacted my bank to open a dispute about the duplicate payment, and they've begun the process. All the best to everyone. |
|
SM2 |
Posted Feb 12, 2020 in: Are Help Tickets being processed?
Score: 1
(Unsurprising) update for everyone:
Ticket submitted on Jan 21st. Still no response. Support ticket queue has grown from around 65 to 95 in the last 22 days. |
|
SM2 |
Posted Feb 06, 2020 in: Are Help Tickets being processed?
Score: 0
I would have hoped a question like this would have answered by a moderator/employee.
|
|
SM2 |
Posted Feb 03, 2020 in: Are Help Tickets being processed?
Score: 0
Hi All,
I'm a long time subscriber to Toodledo, first time poster to the forum. I was billed twice for my yearly subscription. I submitted a Help Ticket two weeks ago and followed up a week ago but haven't yet received a response. Are help tickets still being processed? I'm trying to figure out if I should wait for Toodledo's response or if I should try and cancel the extra charge through my bank. Thanks everyone, Sean This message was edited Feb 03, 2020. |