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Author	Message
JenW88	Posted Nov 26, 2018 in: Subscribing Score: 0 JenW88 Posted: Nov 26, 2018 Score: 0 I've been trying to subscribe to a plan to upgrade from the free version and despite having one card registered, a different one shows up which is not in use any more. I've tried contacting stripe to upgrade (after looking in your FAQs) but it doesn't recognise my email address. How do I get your subscription service to recognise the right card so that I can buy a subscription?!

Author

Message

JenW88

Posted Nov 26, 2018 in: Subscribing

Score: 0

JenW88
Posted: Nov 26, 2018
Score: 0

I've been trying to subscribe to a plan to upgrade from the free version and despite having one card registered, a different one shows up which is not in use any more. I've tried contacting stripe to upgrade (after looking in your FAQs) but it doesn't recognise my email address. How do I get your subscription service to recognise the right card so that I can buy a subscription?!