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Author	Message
Jeremy	Posted Feb 13, 2009 in: Feature requests for Scheduler Score: 1 Jeremy Posted: Feb 13, 2009 Score: 1 I use saved searches for everything. I don't bother with any of the other views. So being able to run the scheduler against one of my saved searches would be great. As is, the scheduler isn't that valuable for me because it doesn't take into account what context I'm in. I use tags for context.
Jeremy	Posted Feb 13, 2009 in: Date Stamp Score: 0 Jeremy Posted: Feb 13, 2009 Score: 0 In most incident-tracking systems that I've used, there is a "comments" section where you can add one comment at a time. Past comments are displayed but are not editable. So you get a trail of multiple comment entries, each one with a timestamp, and in a multi-user environment each entry would indicate the username that made the entry. Currently Toodledo uses a free-form notes field, which doesn't work so well with the above scenario. For corporate work such as customer support, I think the first solution is required. However, I kind of like the simplicity of Toodledo's free-form field. I am curious if there is a way to reach a happy medium between the two designs. I haven't thought of one yet.

Author

Message

Jeremy

Posted Feb 13, 2009 in: Feature requests for Scheduler

Score: 1

Jeremy
Posted: Feb 13, 2009
Score: 1

I use saved searches for everything. I don't bother with any of the other views. So being able to run the scheduler against one of my saved searches would be great.

As is, the scheduler isn't that valuable for me because it doesn't take into account what context I'm in. I use tags for context.

Jeremy

Posted Feb 13, 2009 in: Date Stamp

Score: 0

Jeremy
Posted: Feb 13, 2009
Score: 0

In most incident-tracking systems that I've used, there is a "comments" section where you can add one comment at a time. Past comments are displayed but are not editable. So you get a trail of multiple comment entries, each one with a timestamp, and in a multi-user environment each entry would indicate the username that made the entry.

Currently Toodledo uses a free-form notes field, which doesn't work so well with the above scenario.

For corporate work such as customer support, I think the first solution is required. However, I kind of like the simplicity of Toodledo's free-form field. I am curious if there is a way to reach a happy medium between the two designs. I haven't thought of one yet.