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Jason

Posted Jul 20, 2009 in: Cutting back on free support tickets
Score: 0
  • Jason
  • Posted: Jul 20, 2009
  • Score: 0
Perfectly reasonable; good idea.

Especially since there's still forums where people can voice opinions but where you guys have assistance in getting things answered.

I've also had luck with Uservoice in collecting a lot of feedback with minimal management.

Article about that: http://bit.ly/2XbB9z
Our Uservoice site: http://feedback.codecollab.com