ForumsNewsToodledo migrating to new servers
Toodledo migrating to new servers
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Many of you may be aware that we have experienced some unscheduled periods of downtime in the last month. The root cause of the problems are that our data center, run by Rackspace.com, is old and doesn't have enough electrical redundancy. When their utility feed went down, they attempted to switch to generators, but the generators failed. Rackspace has nine data centers around the world, and it turns out that Toodledo's servers were in the oldest and least redundant one.
It became apparent after the second power failure that we needed to migrate to something more reliable. We investigated a lot of different options and ultimately decided to stick with Rackspace, but to migrate to their newer data center in Virginia. You may say that we are silly to stick with Rackspace after all the power failures and grief that their issues have caused us, but we don't see it that way. Hardware issues happen to everyone, and it is how the people at Rackspace responded to these issues that set them apart. Throughout the entire ordeal, Rackspace was amazingingly helpful and responsive to our requests and spent an enormous amount of time with us to get everything working again. I seriously doubt that we would have received that amount of dedicated support from another company. The data center that we are moving to is state of the art. I have been personally told by both the CTO and VP of Operations that this datacenter is the best one that they have ever built and that the power issues that occurred at our old datacenter could never happen in the new one due to complete redundancy in the power infrastructure. The new upgraded servers from Rackspace are also much better. They have their own built in redundancy and greatly increased capacity that should give us a lot of additional room to grow in the future. The following diagram illustrates our old configuration vs our new configuration.  You'll see that most of the single points of failures have been replaced with redundant systems. On the whole, this is a substantial upgrade for us that should greatly increase our reliability, scalability and performance. We have been extensively testing our new servers over the last few weeks and we are almost ready to switch over. When we flip the switch, it will require a short window of scheduled downtime. We don't know exactly when that will be yet, but we will do our best to give as much prior notice as possible and schedule it for an off-peak time. We have done a lot of testing on the new environment, and we are fairly certain that the switch will be seamless, but with a migration as complex as this one, we would not be surprised if there were some small bugs introduced along the way. We will do our best to respond to these as quickly as possible. We are taking multiple precautions with data integrity (currently all of your data lives securely on 6 separate servers in 3 different geographic locations). If you want, you can also make your own backup by using the XML export tool. We'll update this post as we have more information to share. Thanks! This message was edited Jan 08, 2010. |
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The data in one of my filders is gone and was replavced with the below message. I have waited for many days but still the original data is not showing. Please help as this was important information:
<DIV style="MARGIN: auto; WIDTH: 450px"> <P style="TEXT-ALIGN: center">  Toodledo is currently undergoing scheduled maintenance. We are switching over to newer, better, faster, stronger servers. We'll be back online shortly. </P></DIV> |
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