ForumsQuestionsAlarm 1 hour before


Alarm 1 hour before
Author Message
toodledo.pt

Posted: Jul 11, 2011
Score: 0 Reference
All my email reminders for tasks that have the 'Alarm 1 hour before' option checked are being sent at the same time. This just started happening. I used to actually get them 1 hour before.
Jake

Toodledo Founder
Posted: Jul 11, 2011
Score: 0 Reference
Do the tasks have a due-time? If a task doesn't have a time, Toodledo guesses that it is noon. So, the 1 hour alarms will come at 11:00 for any tasks that have only a duedate and no time.
toodledo.pt

Posted: Jul 11, 2011
Score: 0 Reference
The tasks all have a due time. But the reminders are all coming in at 10:56am so it sounds like they are being treated as if there isn't a due time.
Jake

Toodledo Founder
Posted: Jul 11, 2011
Score: 0 Reference
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
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