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iPhone app wont open
Author Message
rob
Posted: Aug 14, 2011
Score: 0 Reference
I made changes to my notebook on my Toodledo for iPhone when I was abroad but had no conection to sink changes. I now cant start the app even after rebooting my iPhone. It drashes on start.

Please help as this information is very important.
Jake

Toodledo Founder
Posted: Aug 15, 2011
Score: 0 Reference
I am sorry that the app is crashing for you. Can you please follow these directions

http://www.toodledo.com/info/help.php?sel=80

If that doesn't help, please submit a crash-report via a support ticket.
rob
Posted: Aug 15, 2011
Score: 0 Reference
Unfortunately I have rebooted my iPhone and it is still crashing. If I reinstall as the next option says I will lose my changes won't I?
Jake

Toodledo Founder
Posted: Aug 15, 2011
Score: 0 Reference
Yes, if you reinstall it will delete everything on the iPhone. But if you have synced with the website then it is all backed up here and can be restored after you reinstall.

Have you tried force quitting the app? Can you please provide us with a crash report so that we can see why it is crashing?
rob
Posted: Aug 16, 2011
Score: 0 Reference
Posted by Toodledo:
Have you tried force quitting the app? Can you please provide us with a crash report so that we can see why it is crashing?


How do I do force quit the app and how do I get the crash report?
Jake

Toodledo Founder
Posted: Aug 16, 2011
Score: 0 Reference
The instructions are in the link that I posted above.
rob
Posted: Aug 18, 2011
Score: 0 Reference
I don't have a multitasking device so can't follow the force quit instructions.

The following is the last crash report

Incident Identifier: 4A6FDA1E-100D-445A-9A86-16AC91D6A7FB
CrashReporter Key: 3911a1c5273b7f075f264fe5cd8914e6bfcc2eb4
Hardware Model: iPhone1,2
Process: Toodledo [379]
Path: /var/mobile/Applications/F9F94ACB-7F80-4D8F-AB64-DDEF69BF05FE/Toodledo.app/Toodledo
Identifier: Toodledo
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd [1]

Date/Time: 2011-08-16 19:34:56.748 +0100
OS Version: iPhone OS 4.2.1 (8C148)
Report Version: 104

Exception Type: 00000020
Exception Codes: 0x8badf00d
Highlighted Thread: 0

Application Specific Information:
Toodledo failed to launch in time

Elapsed total CPU time (seconds): 19.590 (user 16.900, system 2.690), 98% CPU
Elapsed application CPU time (seconds): 18.420, 92% CPU

Thread 0:
0 CoreFoundation 0x37502eca 0x374f9000 + 40650
1 CoreFoundation 0x37506364 0x374f9000 + 54116
2 CoreFoundation 0x375062a6 0x374f9000 + 53926
3 Toodledo 0x00054daa 0x1000 + 343466
4 Toodledo 0x0008abb2 0x1000 + 564146
5 Toodledo 0x00094646 0x1000 + 603718
6 Toodledo 0x00035a1e 0x1000 + 215582
7 Toodledo 0x00034cf2 0x1000 + 212210
8 Toodledo 0x00034a20 0x1000 + 211488
9 Toodledo 0x000d326c 0x1000 + 860780
10 UIKit 0x35960098 0x358d3000 + 577688
11 UIKit 0x3595fdc4 0x358d3000 + 576964
12 UIKit 0x3595db7c 0x358d3000 + 568188
13 UIKit 0x3595c830 0x358d3000 + 563248
14 UIKit 0x358ec704 0x358d3000 + 104196
15 CoreFoundation 0x37538f72 0x374f9000 + 262002
16 QuartzCore 0x33d9a128 0x33d85000 + 86312
17 QuartzCore 0x33d99db0 0x33d85000 + 85424
18 QuartzCore 0x33d99cd8 0x33d85000 + 85208
19 UIKit 0x3598ee38 0x358d3000 + 769592
20 UIKit 0x359fbabc 0x358d3000 + 1215164
21 Toodledo 0x000d2262 0x1000 + 856674
22 Toodledo 0x000d3856 0x1000 + 862294
23 UIKit 0x3593765c 0x358d3000 + 411228
24 UIKit 0x35937288 0x358d3000 + 410248
25 UIKit 0x35926c44 0x358d3000 + 343108
26 UIKit 0x359268a8 0x358d3000 + 342184
27 Toodledo 0x000c7d08 0x1000 + 814344
28 Toodledo 0x000c5d24 0x1000 + 806180
29 Toodledo 0x000c84d6 0x1000 + 816342
30 UIKit 0x3594a1e8 0x358d3000 + 487912
31 UIKit 0x35949fd4 0x358d3000 + 487380
32 UIKit 0x35949bb8 0x358d3000 + 486328
33 UIKit 0x359498f8 0x358d3000 + 485624
34 UIKit 0x358f0c20 0x358d3000 + 121888
35 UIKit 0x358f09f4 0x358d3000 + 121332
36 UIKit 0x358efd48 0x358d3000 + 118088
37 UIKit 0x35948530 0x358d3000 + 480560
38 UIKit 0x35947cf0 0x358d3000 + 478448
39 UIKit 0x35937a18 0x358d3000 + 412184
40 UIKit 0x35937288 0x358d3000 + 410248
41 UIKit 0x35937178 0x358d3000 + 409976
42 UIKit 0x35937100 0x358d3000 + 409856
43 UIKit 0x358ec704 0x358d3000 + 104196
44 CoreFoundation 0x37538f72 0x374f9000 + 262002
45 QuartzCore 0x33d9a128 0x33d85000 + 86312
46 QuartzCore 0x33d99db0 0x33d85000 + 85424
47 QuartzCore 0x33d917b8 0x33d85000 + 51128
48 QuartzCore 0x33d91510 0x33d85000 + 50448
49 QuartzCore 0x33d9bcc4 0x33d85000 + 93380
50 UIKit 0x35936e4c 0x358d3000 + 409164
51 UIKit 0x3591eb70 0x358d3000 + 310128
52 UIKit 0x358d82dc 0x358d3000 + 21212
53 UIKit 0x358d7b14 0x358d3000 + 19220
54 UIKit 0x358d73ac 0x358d3000 + 17324
55 GraphicsServices 0x33e77c80 0x33e72000 + 23680
56 CoreFoundation 0x3752f5c4 0x374f9000 + 222660
57 CoreFoundation 0x3752f582 0x374f9000 + 222594
58 CoreFoundation 0x3752182e 0x374f9000 + 165934
59 CoreFoundation 0x37521504 0x374f9000 + 165124
60 CoreFoundation 0x37521412 0x374f9000 + 164882
61 UIKit 0x3591d54c 0x358d3000 + 304460
62 UIKit 0x3591a550 0x358d3000 + 292176
63 Toodledo 0x00003002 0x1000 + 8194
64 Toodledo 0x00002fcc 0x1000 + 8140

Thread 1:
0 libSystem.B.dylib 0x35d8f974 0x35d5a000 + 219508
1 libSystem.B.dylib 0x35e5e2fc 0x35d5a000 + 1065724
2 libSystem.B.dylib 0x35e5dd68 0x35d5a000 + 1064296
3 libSystem.B.dylib 0x35e5d788 0x35d5a000 + 1062792
4 libSystem.B.dylib 0x35de6970 0x35d5a000 + 575856
5 libSystem.B.dylib 0x35ddd2fc 0x35d5a000 + 537340

Thread 2:
0 libSystem.B.dylib 0x35d5b3b0 0x35d5a000 + 5040
1 libSystem.B.dylib 0x35d5d894 0x35d5a000 + 14484
2 CoreFoundation 0x37521f7c 0x374f9000 + 167804
3 CoreFoundation 0x37521780 0x374f9000 + 165760
4 CoreFoundation 0x37521504 0x374f9000 + 165124
5 CoreFoundation 0x37521412 0x374f9000 + 164882
6 WebCore 0x3318bd14 0x33070000 + 1162516
7 libSystem.B.dylib 0x35de5b44 0x35d5a000 + 572228
8 libSystem.B.dylib 0x35dd77a4 0x35d5a000 + 513956

Unknown thread crashed with unknown flavor: 5, state_count: 1

Binary Images:
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0x1bc000 - 0x1bdfff dns.so armv6 <88b569311cca4a9593b2d670051860d1> /usr/lib/info/dns.so
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0x30270000 - 0x3027bfff ITSync armv6 <a451205e89373cbdf0832688085e8f72> /System/Library/PrivateFrameworks/ITSync.framework/ITSync
0x3027c000 - 0x3027efff IOMobileFramebuffer armv6 <f42bbbf67195a7b98d67ad021bba4784> /System/Library/PrivateFrameworks/IOMobileFramebuffer.framework/IOMobileFramebuffer
0x3027f000 - 0x3038dfff CFNetwork armv6 <d6eeee83216ee9c553134f069f37cbc2> /System/Library/Frameworks/CFNetwork.framework/CFNetwork
0x303ef000 - 0x303f4fff CaptiveNetwork armv6 <f41df4b358b77b29ff85e0eaea88ee1d> /System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork
0x303f5000 - 0x30444fff Security armv6 <cf625b4dc7ea928891313444ef64a7cb> /System/Library/Frameworks/Security.framework/Security
0x30445000 - 0x3055cfff libicucore.A.dylib armv6 <8968ff3f62d7780bb1bd75026a7628d0> /usr/lib/libicucore.A.dylib
0x3055d000 - 0x30561fff ApplePushService armv6 <0560b630d26e261e205fc58942e1885c> /System/Library/PrivateFrameworks/ApplePushService.framework/ApplePushService
0x3059d000 - 0x305a8fff MobileWiFi armv6 <c7532e63e083a1dd2a0ef7352b85749d> /System/Library/PrivateFrameworks/MobileWiFi.framework/MobileWiFi
0x305aa000 - 0x30612fff libvDSP.dylib armv6 <9d264733fc675943c082bd3b9b567b59> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvDSP.dylib
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0x306f0000 - 0x306fefff libz.1.dylib armv6 <84592e96bae1a661374b0f9a5d03a3a0> /usr/lib/libz.1.dylib
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0x307d7000 - 0x3082afff IOKit armv6 <20da5e822f21a8d0a7c5b3e149330efd> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x309c6000 - 0x309f4fff MIME armv6 <fac8f55c508ff476e07894af7abdb761> /System/Library/PrivateFrameworks/MIME.framework/MIME
0x30a04000 - 0x30aa3fff ProofReader armv6 <2734920b62f174c17aeeb15f371615ef> /System/Library/PrivateFrameworks/ProofReader.framework/ProofReader
0x30ad6000 - 0x30b1afff AddressBook armv6 <1f30c3370dad27331a491ba4b190813c> /System/Library/Frameworks/AddressBook.framework/AddressBook
0x30b3d000 - 0x30b9cfff CoreAudio armv6 <ccc4bace0d6eca79a32ed84d566f72e9> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
0x32d7d000 - 0x32d89fff libkxld.dylib armv6 <f74f359de7bbe3ccdc37fa6f332aebf4> /usr/lib/system/libkxld.dylib
0x32d95000 - 0x32e5cfff libobjc.A.dylib armv6 <429841269f8bcecd4ba3264a8725dad6> /usr/lib/libobjc.A.dylib
0x32e5d000 - 0x32ecdfff libsqlite3.dylib armv6 <87b9bb47687902d9120d03d1da9eb9fc> /usr/lib/libsqlite3.dylib
0x32f0c000 - 0x32f1ffff libmis.dylib armv6 <dba9c086b49bd9540930ff27211570d6> /usr/lib/libmis.dylib
0x33055000 - 0x33061fff SpringBoardServices armv6 <fd0c472436b3306f5b56118c93c8a423> /System/Library/PrivateFrameworks/SpringBoardServices.framework/SpringBoardServices
0x33062000 - 0x3306ffff MobileBluetooth armv6 <2b68516e1321011a4efbee2947d463c6> /System/Library/PrivateFrameworks/MobileBluetooth.framework/MobileBluetooth
0x33070000 - 0x338bffff WebCore armv6 <aa3b6827f051da7a3494c9bee4ebe290> /System/Library/PrivateFrameworks/WebCore.framework/WebCore
0x338c0000 - 0x338d4fff MobileDeviceLink armv6 <19d66078f8cf19be558713c13612c7a3> /System/Library/PrivateFrameworks/MobileDeviceLink.framework/MobileDeviceLink
0x33a21000 - 0x33a6afff CoreLocation armv6 <a69399375024b2bfae8bb96e845f4fd0> /System/Library/Frameworks/CoreLocation.framework/CoreLocation
0x33a6b000 - 0x33ab3fff iCalendar armv6 <fbb717874ea0ede24454a5def644ab69> /System/Library/PrivateFrameworks/iCalendar.framework/iCalendar
0x33ab4000 - 0x33ab4fff Accelerate armv6 <cdde24a7ad004b2b2e600cd4f3ac5eb7> /System/Library/Frameworks/Accelerate.framework/Accelerate
0x33b32000 - 0x33b72fff QuickLook armv6 <54400e0d48ec86c84e937e55790b9e54> /System/Library/Frameworks/QuickLook.framework/QuickLook
0x33bbc000 - 0x33c0afff CoreText armv6 <16c9582fdffb598178287c6ce9fd6897> /System/Library/Frameworks/CoreText.framework/CoreText
0x33c16000 - 0x33d73fff libGLProgrammability.dylib armv6 <aec6b54ffd532bb607aab4acbab679b6> /System/Library/Frameworks/OpenGLES.framework/libGLProgrammability.dylib
0x33d76000 - 0x33d79fff ActorKit armv6 <d3ec50b4a7f0257ef31baf37936dc275> /System/Library/PrivateFrameworks/ActorKit.framework/ActorKit
0x33d85000 - 0x33e71fff QuartzCore armv6 <77cd91ff21fe6c58c309f2c82eb95ca5> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x33e72000 - 0x33e81fff GraphicsServices armv6 <af20aba0ec96e7b7c42bb55ac763c784> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices
0x33ead000 - 0x33f6efff ImageIO armv6 <0c1b6f466667ff345f2399d8142a9d10> /System/Library/Frameworks/ImageIO.framework/ImageIO
0x33f78000 - 0x33f79fff CoreSurface armv6 <5e290514380c626e9b0f9f9985b9dc7a> /System/Library/PrivateFrameworks/CoreSurface.framework/CoreSurface
0x340ac000 - 0x340bffff Notes armv6 <acf9e548948ecb299270c8398ef297a1> /System/Library/PrivateFrameworks/Notes.framework/Notes
0x34137000 - 0x34156fff EAP8021X armv6 <fa56845b5396c3ebb368c2368331643c> /System/Library/PrivateFrameworks/EAP8021X.framework/EAP8021X
0x341ad000 - 0x341ebfff ContentIndex armv6 <7f3334380acc72292571803f0b490189> /System/Library/PrivateFrameworks/ContentIndex.framework/ContentIndex
0x343a0000 - 0x343bffff Bom armv6 <f41bef81e23e2bff59155e5ce46762d3> /System/Library/PrivateFrameworks/Bom.framework/Bom
0x343c0000 - 0x344bdfff JavaScriptCore armv6 <3547c92c1efc0522b087e7f10eba7728> /System/Library/PrivateFrameworks/JavaScriptCore.framework/JavaScriptCore
0x344be000 - 0x34500fff ManagedConfiguration armv6 <397723a33c19c3487d304d69580acbfc> /System/Library/PrivateFrameworks/ManagedConfiguration.framework/ManagedConfiguration
0x34954000 - 0x34a5cfff CoreData armv6 <6e3af4b4648ae695f8d4bc0bf5a9dba5> /System/Library/Frameworks/CoreData.framework/CoreData
0x34a6e000 - 0x34a72fff CertUI armv6 <57c499baf9d343a78fe1b43f0f3ef997> /System/Library/PrivateFrameworks/CertUI.framework/CertUI
0x34b52000 - 0x34f1ffff libLAPACK.dylib armv6 <0eb734c91165416224b98c943ff6476b> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libLAPACK.dylib
0x34f20000 - 0x35014fff libiconv.2.dylib armv6 <01916d6784f4de8f3746978faae9c5fa> /usr/lib/libiconv.2.dylib
0x35015000 - 0x35022fff CoreVideo armv6 <7b100fd5fdf98db1cd0f0649e7f6f316> /System/Library/Frameworks/CoreVideo.framework/CoreVideo
0x35023000 - 0x3507dfff MessageUI armv6 <21bb9d93911f7015b79aef9dc6df55ef> /System/Library/Frameworks/MessageUI.framework/MessageUI
0x35087000 - 0x35148fff AddressBookUI armv6 <fea72732451610277e22a667d35ad76d> /System/Library/Frameworks/AddressBookUI.framework/AddressBookUI
0x35151000 - 0x35272fff Foundation armv6 <6bdeb19a1fcb93e2930dadb50416f881> /System/Library/Frameworks/Foundation.framework/Foundation
0x3529b000 - 0x352a6fff libbz2.1.0.dylib armv6 <6aa8a4ed0906a495d059ace9125f525d> /usr/lib/libbz2.1.0.dylib
0x352dc000 - 0x35342fff libBLAS.dylib armv6 <11a3677a08175a30df1b3d66d7e0951a> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libBLAS.dylib
0x35348000 - 0x353b0fff GMM armv6 <adcdfedd491ac237b385b6c2d7f684e3> /System/Library/PrivateFrameworks/GMM.framework/GMM
0x35406000 - 0x35406fff vecLib armv6 <8f914b3e8a581d49fb21d2c0ff75be03> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vecLib
0x35407000 - 0x3540afff MobileInstallation armv6 <456ed7fe6dd9fcd8e78df425085b1452> /System/Library/PrivateFrameworks/MobileInstallation.framework/MobileInstallation
0x35541000 - 0x35547fff MBX2D armv6 <fad4955cab36e0179df6f8f27d365b8f> /System/Library/PrivateFrameworks/MBX2D.framework/MBX2D
0x35758000 - 0x35778fff AppleAccount armv6 <0ef3f6564414f3ef030031ae25b28bbd> /System/Library/PrivateFrameworks/AppleAccount.framework/AppleAccount
0x35815000 - 0x3581afff AssetsLibraryServices armv6 <224b3cf992a01814f91481244e3213eb> /System/Library/PrivateFrameworks/AssetsLibraryServices.framework/AssetsLibraryServices
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0x35fdb000 - 0x36162fff CoreGraphics armv6 <9a1d72fa9549d83abc1e735ba37a4dc2> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
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0x36179000 - 0x36255fff WebKit armv6 <83da207070be989ba81dba3a83d5206a> /System/Library/PrivateFrameworks/WebKit.framework/WebKit
0x36269000 - 0x36278fff OpenGLES armv6 <37eda5ddcff210dd321157da35a87a5e> /System/Library/Frameworks/OpenGLES.framework/OpenGLES
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0x37141000 - 0x37184fff SystemConfiguration armv6 <207f362e707871e74a292cfd1ea7893d> /System/Library/Frameworks/SystemConfiguration.framework/SystemConfiguration
0x372aa000 - 0x37477fff MediaToolbox armv6 <21ceabd0e5de17ad4e883c85fcd34d51> /System/Library/PrivateFrameworks/MediaToolbox.framework/MediaToolbox
0x37478000 - 0x3747dfff IOSurface armv6 <ffd66ca04dfe7d382d6961f0df3839ff> /System/Library/PrivateFrameworks/IOSurface.framework/IOSurface
0x3748d000 - 0x374f8fff libstdc++.6.dylib armv6 <eccd1d7183e73587b2c0aa5755a19c39> /usr/lib/libstdc++.6.dylib
0x374f9000 - 0x375e4fff CoreFoundation armv6 <ab0eac0ddd5b4ae1bf8541116e3c0bd1> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x3760a000 - 0x3760bfff DataMigration armv6 <d2de7c0db77278484236669c2cdccabb> /System/Library/PrivateFrameworks/DataMigration.framework/DataMigration
0x37731000 - 0x37736fff libGFXShared.dylib armv6 /System/Library/Frameworks/OpenGLES.framework/libGFXShared.dylib
0x377f6000 - 0x37817fff libRIP.A.dylib armv6 <22c6da37f3adf325f99c3a0494e04c02> /System/Library/Frameworks/CoreGraphics.framework/Resources/libRIP.A.dylib
0x37992000 - 0x37999fff libMobileGestalt.dylib armv6 <de9b417e7278742e90b30b1ad45f31fa> /usr/lib/libMobileGestalt.dylib
Jake

Toodledo Founder
Posted: Aug 21, 2011
Score: 0 Reference
Can you please create a support ticket for this so that we can look into your account and see what the problem is?

Thanks
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