ForumsQuestionsMobile interface Offline Sync Pending help
Mobile interface Offline Sync Pending help
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krellan |
Hi there!
I'm using the mobile interface, and it's rather nice. Unfortunately, it has trapped my data. A small pink bar at the top says "Offline. Sync Pending". However, I'm online, and although things are slow, they are still working just fine. There was a momentary glitch on my end a short time ago, though. There's no "Sync" button that I can hit! How can I convince the mobile interface to disgorge its data, and make another attempt to upload it? It seems blocked/stuck, and there's no way to ask it to please make another attempt. Please help? It has a lot of data entry I made recently, and I don't want to lose it. There really needs to be a "Sync" button, or some way to give the user a chance to tell the page that the Internet has been fixed, and please try to upload data again, instead of holding it back for who knows how long. Thanks! Josh |
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Jake Toodledo Founder |
It should sync automatically if you leave it open for awhile. However, you can also jump start it by refreshing the page.
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krellan |
Nice. It eventually synced, but it gave me quite a fright. What is the retry interval that it uses? It seemed to have gotten stuck.
Please consider adding a "Sync" button, so that the user can initiate a new attempt to sync, without having to wait out the retry interval, or risk waiting forever if the connection is lost in such a way that it never succeeds but never times out either (I see this a lot with browsers on bad Internet connections). I didn't want to refresh the page, lest it lose the information in there. I had entered data that had not yet made it up to the server. If I were to reload, wouldn't I lose that? |
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Jake Toodledo Founder |
If you reload, the data would not be lost. It stores all the data on your computer for just this purpose. You could even shutdown your computer and sync later.
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gastfriend.david_1... |
Posted: Jan 07, 2014
Score: 0
Reference
I'm having the same problem...but no resolution.
I created the m.toodledoo.com mobile app on my Samsung Galaxy Note 3. Looks great, very easy to read & use. But...after I make edits to tasks, it indicates that it's "Offline" (it's not) and can't sync to upload the edits to my Lenovo T440S Windows 8.1 web-app Toodledo file. No amount of waiting or rebooting fixes this. What's wrong & how can I fix this? Thanks --David |
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