ForumsQuestionsStaying signed in to web site
Staying signed in to web site
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kq6ra |
I use Firefox and Safari and have selected the option to stay signed in to your website but every time I close and reopen my browser I have to sign in again. Am I doing something wrong?
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jaksroche |
i do too and that just recently became an issue
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Jake Toodledo Founder |
I was not able to reproduce this in my version of Firefox or Safari. Are you clicking the "Remember me" checkbox when signing into Toodledo? Do you have 2-step authentication turned on? Do you have any plugins that clean cookies or perform any security enhancements that might be interfering?
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kq6ra |
I have remember me checked. I am not using 2 step authentication. I don't have any cookie cleaners that I'm aware of.
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Jake Toodledo Founder |
Can you please create a support ticket for this so that we can look into your account and see what the problem is?
Thanks |
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kq6ra |
Ticket created. Sorry for the delay. I thought by adding this topic to my watch list I would get email notification of new replies.
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jaksroche |
I think I figured out my issue. I had changed ot to provate browsing and once I took that it off it corrected itself
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Jake Toodledo Founder |
Private browsing mode would definitely do that. Thats the purpose of private mode, it signs you out of everything when you close the window,.
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