ForumsQuestionsHabit reminders not working
Habit reminders not working
| Author | Message |
|---|---|
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mjStallinger |
Hi there!
I do not get habit-reminders at all, although, I set some. They already worked, but suddenly stopped working a few weeks ago. Anyone experienced the same issue? Regards, Michael |
|
Jake Toodledo Founder |
Which locations have you selected for your alarms to go to?
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mjStallinger |
Auto-Timezone (GMT+1).
Seems to be correct at the moment: 4:53pm. No habit reminders so far :( |
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Jake Toodledo Founder |
We have discovered the problem and fixed it. Sorry for the inconvenience.
The problem was that the number of people who created alarms on habits was so many that the system that we use to send out those alarms wasn't able to finish sending them all before it's allotted time was used up. We weren't anticipating the popularity of this feature :) |
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mjStallinger |
Thank you very much - I'll test this weekend, if it is working again!
Keep up the good work! Regards, Michael This message was edited Dec 12, 2015. |
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vicki.rossler |
I have yet to receive a habit reminder, although I set them up as soon as they became available. I have them set up for iOS, browser and app locations.
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Jake Toodledo Founder |
Can you please create a support ticket for this so that we can look into your account and see what the problem is?
Thanks |
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