ForumsQuestionsNot syncing
Not syncing
| Author | Message |
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boydston01 |
Anyone else having trouble syncing?
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boydston01 |
I really need my syncing to work, asap!
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Jake Toodledo Founder |
What are you trying to sync with?
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boydston01 |
Thanks, Jake. I have a ticket that has been responded to. I'll keep work the problem there. (Though, the answer is Toodledo ios.) Thanks.
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boydston01 |
Hey Jake, all day Friday, 7/21, (at least that long) sync was down for me between web and ios toodledo (and informant too, not surprisingly). I created tasks on both platforms and syncing would not occur from either direction. From iOS, the sync indicator would show but tasks would not sync.
Unfortunately, I was unable to get a quick response from support and then, when they responded, they seemed to disregard the sync fail between web and ios toodledo and dismissed the problem as a third party issue. So I am wondering if it possible and suggesting a support track that highly prioritises paying customers with critical errors? Especially understanding that your support response time is not expected to be fast, maybe this would be good. Having sync down for an entire day was terrible. Thanks for listening. |
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