ForumsQuestionsUpgrade issue with PayPal???


Upgrade issue with PayPal???
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john.schuster_2

Posted: Jul 30, 2009
Score: 0 Reference
Was convienced by the forum members to go to Pro-Plus. So I clik on the links and go to the (PayPal) link, enter my PayPal information the bill for $8.94 pop's up, when click on pay I get a error. Can process payment.

A check with PayPal indicates my account is valid and has funds in it and they said "It is a problem with the vendor, they have no workaround"

A message to Toodledo (Guessing at email names) has not been responded to.

had to switch to something else but I really need the file upload feature. Me and my State of Michigan team we hoping this would work for our colab efforts

Any suggestions appreciated.

Thank you
Anders

Posted: Jul 30, 2009
Score: 0 Reference
You can contact Toodledo directly using the support ticket system: http://www.toodledo.com/info/ticket.php
I'm sure they will also respond to this post, but that is a weird situation. I wonder what the 8.94 is about. That number does not even make sense.
Jake

Toodledo Founder
Posted: Jul 30, 2009
Score: 0 Reference
I don't know where the $8.94 comes from. Our product is $14.95 or $29.95. Please create a support ticket so we can track this privately.
kaigan

Posted: Jul 30, 2009
Score: 0 Reference
Posted by Toodledo:
I don't know where the $8.94 comes from. Our product is $14.95 or $29.95. Please create a support ticket so we can track this privately.

Pro rated price for upgrade from Pro to Pro Plus. I just upgraded to Pro Plus from Pro for $13.34.
Jake

Toodledo Founder
Posted: Jul 30, 2009
Score: 0 Reference
Oh, right right. I didn't realize that John was trying to upgrade from an existing Pro account. I don't know why PayPal isn't allowing you to upgrade. I have seen several upgrades like this go through recently. I'll check on it, but in the meantime, you can use Google Checkout if that works for you.
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