ForumsQuestionsSubtask behaviour after Re-Subscription


Subtask behaviour after Re-Subscription
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sandro.krumbein

Posted: Mar 13, 2019
Score: 0 Reference
Hello!

I have been on a yearly subscription on a level, that supported subtasks (don't remember exactly which). That subscription ran out yesterday, which I noticed, because my subtasks had stopped working. I renewed to a standard subscription yesterday (which supposedly supports subtasks), but to no avail...

On a search, which defined the subtasks, the parent tasks used to loaded automatically. Now they don't anymore.

What's going on there? And how to fix it?

Sandro
Anant G.

Posted: Mar 13, 2019
Score: 0 Reference
Posted by sandro.krumbein:
Hello!

I have been on a yearly subscription on a level, that supported subtasks (don't remember exactly which). That subscription ran out yesterday, which I noticed, because my subtasks had stopped working. I renewed to a standard subscription yesterday (which supposedly supports subtasks), but to no avail...

On a search, which defined the subtasks, the parent tasks used to loaded automatically. Now they don't anymore.

What's going on there? And how to fix it?

Sandro


Hi Sandro,
Can you see if subtasks field is enabled on your profile : https://www.toodledo.com/account_edit.php?edit=19

If you still have issues, create a support ticket : https://www.toodledo.com/info/ticket.php
sandro.krumbein

Posted: Mar 14, 2019
Score: 0 Reference
The substasks are still enabled, I have created a ticket now
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