ForumsQuestionsI paid for a subscription but Toodledo says I have a free acc...
I paid for a subscription but Toodledo says I have a free acc...
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snivelyjay
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I paid $59.98 on 03-22-21 but when I go to My Subscription it reads: "Current Subscription:Plus | Expired On: Mar 23, 2021"
How do I correct this? I tried contacting support but because my account is listed as free, I cannot contact support!</>
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hasnain_2
Toodledo Admin
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Hi there,
sorry to hear about this incident.
I just doubled checked and your observation is correct. This issue may have occurred while Toodledo was still under the previous ownership.
I have gone ahead and corrected this and added an additional 8 months to your membership!
Kind regards,
Hasnain
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snivelyjay
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I appreciate the prompt reply and the kind addition of 8 months - that makes me happy! Thank you, Hasnain!
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