ForumsQuestions"Error Syncing Tasks (#-13)


"Error Syncing Tasks (#-13)
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Brian Matlock_1343862228

Posted: Jan 05, 2022
Score: 0 Reference
I'm getting this error and am not sure how to set up a support ticket. Help?
Brian Matlock_1343862228

Posted: Jan 05, 2022
Score: 0 Reference
I just found the support ticket page and opened a ticket.
PamelaH

Toodledo Admin
Posted: Jan 06, 2022
Score: 0 Reference
Hi Brian -
I replied to your support ticket as well, but in case this happens to anyone else -- this is a bug that is on our todo list to fix. It is typically caused when deleting a parent task that has a hanging subtask.

Until we have a fix, you can get rid of the error by deleting your browser cache and logging out and back in again.

Sorry for the inconvenience!
Brian Matlock_1343862228

Posted: Jan 06, 2022
Score: 0 Reference
Thank you for the quick response, and being mindful of placing it here.
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