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Unable to Upgrade
Author Message
jimlubbe
Posted: Jun 08, 2022
Score: 2 Reference
Hi,

I tried to upgrade to from Free to Standard subscription but got a message box saying I already have a subscription.
But my previous Standard subscription ended in Fall of 2021. Can you help?

Thanks,
Jim
Surcy Peoples
Posted: Jun 09, 2022
Score: 1 Reference
Same issue
hasnain_2

Toodledo Admin
Posted: Jun 09, 2022
Score: 1 Reference
Hi Guys,

Very sorry about that, our payment processor is acting up for previous customers trying to sign up again.
Please shoot us an email at [email protected] and we will take care of this from the backend!

Thanks and sorry again for the inconvenience!
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