ForumsQuestionsNext generation Toodledo app made a mess on my iPad


Next generation Toodledo app made a mess on my iPad
Author Message
lowell.skoog

Posted: Oct 27, 2022
Score: 0 Reference
I received an email yesterday (10/26/2022) from the Toodledo team encouraging me to update to the next-gen version of the app.

I verified that my ipad is running an older version, so figured I would give the new version a try. I downloaded the new version to my ipad and when I opened the app, virtually all my tasks and notes disappeared from view on the ipad.

I also run Toodledo on my iphone and Windows desktop. I verified than neither of those platforms seems to have been affected through the cloud. (My data hasn't been lost, and anyway I have it backed up on local disks.)

My ipad is running iOS 12.5.6 and the Settings app says this is an up-to-date version.

I have removed Toodledo from my ipad due to fear that if it somehow manages to sync through the cloud, I may lose all my data and have to revert to my backups.

This is not acceptable. Can you advise?
kafolske

Posted: Oct 27, 2022
Score: 0 Reference
If you log into the web version of your account, do you see your tasks and notes?

I am curious if they are just hidden locally or if the source of the data is gone and your other devices are just showing cached versions.


This message was edited Oct 27, 2022.
tdDavid

Toodledo Admin
Posted: Oct 28, 2022
Score: 0 Reference
Hi Lowell,

Thank you for attempting to try out the Next Generation app!

We're not able to find any indication that your account has logged into the Next Generation app.
Is it possible that you installed the latest TestFlight version of the Legacy app?

You can find a comparison of the app icons (and instructions) here: https://info.toodledo.com/next-gen-mobile-apps

(If you'd like to be extra careful about your data, you can grab a copy of your data here https://www.toodledo.com/tools/connect_backup.php )

Kind regards
-David
lowell.skoog

Posted: Oct 30, 2022
Score: 0 Reference
Hi David,

Thanks for your reply.
The instructions that you provided (above) are confusing to me.
I don't want to run TestFlight. I'm not interested in being a Beta tester.
I want to update to the Next Generation app when it is solid and ready to go without further testing.
The link you provided in your reply...

https://info.toodledo.com/next-gen-mobile-apps

...takes me to a page that wants me to install and use TestFlight. I don't want to do that.

Am I missing something? Are there instructions for going straight to the tested-and-ready-to-use Next Generation app without going through TestFlight? Ultimately, that's what your users are going to want. That's what I'm looking for.

Thanks,
Lowell

p.s. to kafolske: My data is still available through the toodledo website and I have saved a backup file.
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