ForumsDevelopersHelp!!! Fatal error initializing user
Help!!! Fatal error initializing user
Author | Message |
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tgra |
Hi,
I need help. My sync between Outlook and Toodledo is corrupt. I get as message "Fatal error initializing user" and don't get the chance to open anything -> it's not possible to start the Toodledo Sync Application Options and to key in a new Unique ID. I am confused. It runs for 2 weeks and I changed nothing but it won't work any longer. I deinstalled and installed it again a few times. I am runnig: Vista with Outlook 2007 Can anyone help me. Thanks Thomas |
keef |
What information is being logged to the syncapp.log file in Program Files\Chromatic Dragon\Toodleso Sync Application. This may give a clue as to the cause of the error.
keef |
tgra |
Posted by keef:
What information is being logged to the syncapp.log file in Program Files\Chromatic Dragon\Toodleso Sync Application. This may give a clue as to the cause of the error. keef Hi Keef, sorry but on my system is no syncapp.log. All what I can deliver is the following information: ************** Ausnahmetext ************** System.NullReferenceException: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt. bei SyncApp.frmMain.optionsToolStripMenuItem_Click(Object sender, EventArgs e) bei System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e) bei System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e) bei System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e) bei System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e) bei System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met) bei System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met) bei System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea) bei System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea) bei System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) bei System.Windows.Forms.Control.WndProc(Message& m) bei System.Windows.Forms.ScrollableControl.WndProc(Message& m) bei System.Windows.Forms.ToolStrip.WndProc(Message& m) bei System.Windows.Forms.ToolStripDropDown.WndProc(Message& m) bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Geladene Assemblys ************** mscorlib Assembly-Version: 2.0.0.0. Win32-Version: 2.0.50727.1434 (REDBITS.050727-1400). CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll. ---------------------------------------- SyncApp Assembly-Version: 0.9.9.1. Win32-Version: 0.9.9.1. CodeBase: file:///C:/Program%20Files/Chromatic%20Dragon/Toodledo%20Sync%20Application/SyncApp.exe. ---------------------------------------- System.Windows.Forms Assembly-Version: 2.0.0.0. Win32-Version: 2.0.50727.1434 (REDBITS.050727-1400). CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.F orms.dll. ---------------------------------------- System Assembly-Version: 2.0.0.0. Win32-Version: 2.0.50727.1434 (REDBITS.050727-1400). CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll. ---------------------------------------- System.Drawing Assembly-Version: 2.0.0.0. Win32-Version: 2.0.50727.1434 (REDBITS.050727-1400). CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll. ---------------------------------------- SynchLib Assembly-Version: 1.0.0.0. Win32-Version: 1.0.0.0. CodeBase: file:///C:/Program%20Files/Chromatic%20Dragon/Toodledo%20Sync%20Application/SynchLib.DLL. ---------------------------------------- OutlookClientLib Assembly-Version: 1.0.0.0. Win32-Version: 1.0.0.0. CodeBase: file:///C:/Program%20Files/Chromatic%20Dragon/Toodledo%20Sync%20Application/OutlookClientLib.DLL. ---------------------------------------- ToodledoClientLib Assembly-Version: 1.0.0.0. Win32-Version: 1.0.0.0. CodeBase: file:///C:/Program%20Files/Chromatic%20Dragon/Toodledo%20Sync%20Application/ToodledoClientLib.DLL. ---------------------------------------- System.Configuration Assembly-Version: 2.0.0.0. Win32-Version: 2.0.50727.1434 (REDBITS.050727-1400). CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configura tion.dll. ---------------------------------------- System.Xml Assembly-Version: 2.0.0.0. Win32-Version: 2.0.50727.1434 (REDBITS.050727-1400). CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll. ---------------------------------------- mscorlib.resources Assembly-Version: 2.0.0.0. Win32-Version: 2.0.50727.1434 (REDBITS.050727-1400). CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll. ---------------------------------------- System.Security Assembly-Version: 2.0.0.0. Win32-Version: 2.0.50727.1434 (REDBITS.050727-1400). CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Security/2.0.0.0__b03f5f7f11d50a3a/System.Security.dll. ---------------------------------------- System.Windows.Forms.resources Assembly-Version: 2.0.0.0. Win32-Version: 2.0.50727.1434 (REDBITS.050727-1400). CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_de_b77a5c561934e089/Syst em.Windows.Forms.resources.dll. ---------------------------------------- hope that helps. Regards Thomas This message was edited Dec 12, 2008. |
keef |
Unfortunately that doesn't really tell me much, but here is something you can try
1) Uninstall the application 2) Delete contents of the following folder (this will erase the user settings file) \Documents and Settings\<username>\Local Settings\Application Data\Chromatic_Dragon 3) Reboot 4) Download and re-install the application If that doesn't help then the issue is likely to be with your .NET installation and you might want to try repairing/reinstalling the Microsoft .NET Framework 2 Hope that helps Keith |
anderson.schulle |
Since yesterday evening I am having the same issue as the above user.
I also do not have a syncapp.log file in the respective folder. I followed all of Keith's above suggestions, including a repairing/reinstalling of Microsoft .NET Framework 2; to no avail. Any help would be greatly appreciated! |
anderson.schulle |
Sorry, my error is actually different (still I tried everything Keith said above). I'll post a new thread with the actual error message.
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